Tinamarie takes great pride in creating pieces of jewelry that will last a lifetime. Therefore, you have a 100% guarantee on your merchandise for the as long as you own your jewelry; just send it back to be repaired or replaced. You never have to worry about lost receipts, we will keep a copy of
your online order for future reference that you purchased the item from Laura's Locket. If you received your item as a gift and it needs repaired or replaced, don't worry, just contact tinamarie at: tinamarie@lauraslocket.com and details of how to proceed will be emailed to you.
Because tinamarie uses only the finest Sterling Silver, it is important to take care in storing your heirloom. Remember to always keep Sterling Silver covered while you are not wearing it. A Jewelry box or satin pouch will keep the oxygen in the air from tarnishing the silver. tinamarie recommends using a polishing cloth and liquid jewelry cleaner. It is not recommended to use paste cleansers as they can scratch the surface of your jewelry.
To clean stones, use rubbing alcohol or warm water. Do not clean your stones with harsh cleansers. Adding a drop of baby oil to a cloth and gently rubbing across your stones will add luster and shine.